Your connection is about more than your download speed. CloudWyze offers managed bandwidth, dedicated upload, and service that can adjust up or down with your needs.
From one-on-one calls to 1000-user call centers, our focus on providing the latest VoIP technology over the fastest connection ensures your team is set up for success.
Data stored with us in the cloud is safe, secure, scalable and easy for your employees to access remotely—unlike data sitting on that old server in your back office.
Our CloudWyze network security team has all eyes on your data at all times. Web, email and server filtering, and remote server protection evade attacks before they get to your end user.
Whether in-office or remote, consider our IT management support personnel team as part of your core team. We’re your help desk, your hardware specialists, and your software therapists.
Security requires a holistic solution
Sorry to break the news, but that free anti-virus software that comes with your office software suite does not cut it when it comes to IT security anymore. Cybercrimes against businesses are becoming more common and more aggressive. They can jeopardize the trust of your customer. At their worse, they can cripple your business. Securing your network, data, and communications requires a combination of tools and tactics. Thankfully keeping up with all this technology is in our wheelhouse.
Start with server protection
Protecting critical applications and data at the core of your organization has always been a vital element of security, whether you’re in the cloud or still working off local servers. Then add high-level threats like ransomware which make image-level backups and file-level backups increasingly more common as forms of security within a disaster protection strategy. Server protection, like endpoint protection, requires a comprehensive defense-in-depth approach including protections like Root Cause Analysis, Anti-Exploit kits, and File Integrity Monitoring. Whether you want the details of how these security measures work or just want us to handle it all, you can trust that CloudWyze has got eyes on your server at all times.
"I appreciate knowing you are there for my small business and my nonprofit whenever I have an issue."
- Ruth S. - R R Smith Strategic Solutions, LLC
"From the very beginning of our talks, the team members of CloudWyze have been extremely helpful and understanding. The better news is while you expect that when considering a change of vendors, afterwards can be a different story. I am pleased to say the service side of CloudWyze is as accommodating and through as the sales side. No regrets here."
- David F. – Rocky Mount Chamber of Commerce
"With the proper planning, any project can be successful. The CloudWyze team ensures the success of the project."
- Matt A. - Polaris Systems
"You are the best!! I call you all the time for help, and your employees always are super patient, understanding, and super helpful! I highly recommend you all!!!"
- Brian C. - Honeycutt Group
"CloudWyze customer service is fantastic! When it is necessary for representatives to come into the office, they are always kind, efficient, and considerate of our space. On a couple of occasions, I have had to seek help from customer support for issues and the rep always remains patient while we get the issue resolved."
- Lindsay W. – Pathfinder Wealth Consulting
"Cloudwyze is always interested in solutions, not the blame game."
- Tommy Taylor, CEO, United Way of the Cape Fear Area
"Cloudwyze just gets it."
- Dan Kent, Founder & President, Kent Homes
"They have never steered us wrong and always bring solutions to our challenges."
- Dr. Yousry Sayed, President & CEO, Quality Chemical Laboratories, Inc.
"Choosing a technology partner can be overwhelming. Cloudwyze took out the guesswork by providing options for my business, versus a one-size-fits all plan."
- Beau Cummings, Executive VP & Sr. Search Consultant,
Paschal • Murray Executive Search
Filter those emails before someone falls for a scam
Yep, email needs its own protective measures. Mail filtering should be done first at the server-level, before it gets to the end-user, and preferably again as it enters the local network. In fact, today it is not uncommon to have 2 to 3 layers of customizable filtering. As email is the primary point of vulnerability, getting this right is critical to weed out spam, malware, suspicious links and to identify potential phishing scams before someone falls for them, costing your business time and money.
Network security and monitoring
Getting insight into what’s happening on your networks is a daily struggle for many IT admins, let alone small business owners without full time IT staff. With the proper tools that we will walk you through, you will have the ability to always know the status of your networks, access points, remote users, and the environment around you to identify potential risks or inappropriate use of your resources. When we set up your network we focus on planning and implementing the correct design to ensure it remains secure and accessible to only your target users.
Web and DNS
(domain name system) filtering
And what about the web? Malicious sites have become increasingly hard for the average user to detect. Whether these sites are reached on purpose or by accident through a phishing email, their impact on a network can be catastrophic. Implementing the proper tools at both the head of a network by a dedicated appliance or a router/firewall, and at the endpoint—the user’s computer or other connected device— ensures that attacks are minimized and localized. Additionally, from an HR perspective, limiting the capability of users to visit unnecessary sites can also help increase productivity and minimize
Sometimes manipulation of web addresses can redirect users to places they didn’t intend to visit. This type of manipulation is sneakier than overall malicious sites, with bad links embedded into seemingly innocent, every-day sites, or made up to look as such. Using DNS filters on top of the website filtering we do is something we run by default and recommend to all our security clients. Constantly monitoring trending attacks from the outside as well as vulnerabilities from the inside, we can make recommendations for your organization and employees.
Protecting your endpoints and end user training
None of the above security measures is failsafe on its own. The hardware itself also needs to be protected. Securing each team member’s desktop, laptop, and other devices – their “endpoints” – requires numerous layers of protection services. Most all devices cannot be considered safe without encryption, web filtering, mail filtering and, of course, antivirus measures.
Beyond devices themselves, the most significant impact an organization can have on their technical security comes from the people inside it. When you have team members working from their own networks this adds a whole layer of vulnerability to the equation. Educating teams on network risks and best practices is an essential component of any security solution and we are here to provide that training.